Privacy Policy

Effective Date: September 8, 2026
Last Updated: September 8, 2026

Souvy (“Souvy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Souvy mobile application, website, and related services (collectively, the “Services”).

Souvy helps users discover, save, collect, and contribute information about physical collectibles and experiences, including locations offering matchbooks and photo booths.

By using Souvy, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information generated through your use of Souvy, and certain information necessary to operate the Services.

Account Information

When you create a Souvy account, we may collect information such as:

• Your name

• Email address

• Account identifier

• Authentication information

• Profile information you choose to provide

Passwords and authentication credentials may be processed by our authentication service providers and are not intended to be accessible to Souvy in plain text.

Location Information

Souvy is a location-based discovery service. With your permission, Souvy may access your device's location to:

• Display nearby matchbooks, photo booths, and other supported finds

• Center and operate the Souvy map

• Determine the approximate distance between you and a find

• Provide location-based search and discovery features

Depending on your device settings and permissions, this information may include precise or approximate location.

You can control Souvy's access to your device location through your device's privacy settings. If you choose not to provide location access, certain location-based features may not function as intended. Where available, Souvy may provide alternative ways to browse or search locations without sharing your current location.

Collection and Saved-Item Information

When you interact with locations and collectibles in Souvy, we may collect information about those interactions, including:

• Finds you save or favorite

• Finds you mark as collected

• Your personal collection

• Repeat visits or collection activity

• Badges or achievements earned through the Services

• Verification activity

Your personal collection is intended to be private unless Souvy clearly indicates otherwise.

Community Contributions

Souvy allows users to contribute information to improve the community database. Information you submit may include:

• Businesses or locations offering a collectible or experience

• Type of collectible or photo booth

• Location information

• Availability or status information

• Verification or confirmation of another user's submission

• Other information you voluntarily submit

Community-submitted information may be displayed to other Souvy users. Newly submitted finds may be identified as community-submitted or unverified until they receive sufficient community verification.

Do not include personal, confidential, or sensitive information in a community submission.

Photos and Other User Content

If Souvy offers functionality allowing you to upload photos or other content, we may collect and store the content you choose to submit.

We will request access to your device's photo library or camera only when necessary to provide a feature you choose to use and subject to your device permissions.

Usage and Technical Information

We and our service providers may automatically collect limited technical information necessary to operate, secure, troubleshoot, and improve Souvy. Depending on the services used, this may include:

• Device and operating-system information

• App version

• Log and diagnostic information

• Crash and performance information

• IP address

• General interaction with Souvy features

We do not use this information to sell personal information or build advertising profiles about individual users.

Communications

If you contact us for support, feedback, or another request, we may collect your contact information and the contents of your communication.

2. How We Use Information

We may use information collected through Souvy to:

• Create and maintain user accounts

• Authenticate users

• Provide the map and location-based discovery experience

• Display nearby finds

• Maintain users' private collections and saved finds

• Record community submissions and verifications

• Award and maintain badges and achievements

• Improve the accuracy of Souvy's database

• Operate, maintain, troubleshoot, and improve the Services

• Protect Souvy and its users from fraud, abuse, or misuse

• Respond to support requests and communications

• Comply with applicable legal obligations

• Enforce our terms, policies, and other agreements

We may also use aggregated or de-identified information to understand how Souvy is used and improve the Services, provided that such information cannot reasonably be used to identify you.

3. How We Share Information

We do not sell your personal information.

We may disclose information in the following limited circumstances.

Service Providers

We may use third-party service providers to operate Souvy, such as providers of:

• Cloud databases and hosting

• Authentication

• Infrastructure

• Mapping and location services

• App development and deployment

• Error monitoring and analytics

• Customer support

For example, Souvy currently uses Supabase for backend database, authentication, and related infrastructure services.

These providers may process information only as necessary to provide services to Souvy and subject to their applicable contractual and privacy obligations.

Community Information

Information intentionally submitted as a community contribution may be visible to other users.

Where Souvy publicly associates a user with community activity, we may display limited profile information, such as the user's first name and earned badges. We do not intend to publicly display a user's private collection or email address.

Legal and Safety Reasons

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request

• Protect the rights, property, or safety of Souvy, our users, or others

• Detect, investigate, or prevent fraud, abuse, security incidents, or other harmful activity

• Enforce our agreements and policies

Business Transfers

If Souvy is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

4. Advertising and Tracking

Souvy does not currently sell users' personal information or use personal information to track users across apps and websites owned by other companies for targeted advertising.

Souvy may introduce paid placements, promoted businesses, subscriptions, or other commercial features in the future. If those features materially change how we collect, use, or share personal information, we will update this Privacy Policy and provide any notices or choices required by applicable law.

5. Location Permissions

Location access is optional, although certain Souvy features work best when location access is enabled.

You can change Souvy's access to your location through your device settings at any time.

Disabling location access may prevent Souvy from automatically showing finds near your current location, but other functionality may remain available.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services

• Maintain your account and collection

• Fulfill the purposes described in this Privacy Policy

• Meet legal, security, fraud-prevention, and operational requirements

If you delete your account, we will delete or de-identify personal information associated with your account unless retention is required or permitted by law.

Certain community-contributed factual information about businesses or locations may be retained in a de-identified form where it no longer identifies or is associated with your account.

Backup copies may remain temporarily in our systems until they are overwritten or deleted through normal backup processes.

7. Account and Data Deletion

You may request deletion of your Souvy account and associated personal information.

Where account deletion functionality is available within the Souvy app, you may initiate deletion through your account settings.

When an account is deleted, we will delete or de-identify personal information associated with the account except where we are required or permitted to retain information by law or for legitimate security purposes.

You may also contact us using the information in the “Contact Us” section below regarding access, correction, or deletion of your information.

8. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw certain permissions or consent

• Request information about how your personal information is used or disclosed

You may also control certain data collection directly through your device, including location, camera, and photo-library permissions.

We will not discriminate against you for exercising privacy rights provided by applicable law.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, database, or electronic storage system can be guaranteed to be completely secure. You use the Services and provide information at your own risk.

10. Children's Privacy

Souvy is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child has provided personal information to Souvy, please contact us.

11. Third-Party Businesses and Locations

Souvy provides information about third-party businesses, locations, photo booths, matchbooks, and other finds.

Souvy's inclusion of a business or location does not mean that the business operates Souvy or that Souvy controls the business's privacy practices.

If you interact directly with a third-party business or website, that third party's privacy practices apply to information you provide to them.

12. Third-Party Links

Souvy may contain links to websites, maps, social media pages, reservation services, or other third-party services.

We are not responsible for the privacy practices, content, or security of third-party services. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy as Souvy evolves.

If we make material changes, we may notify users through the app, our website, email, or another appropriate method.

The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

Your continued use of Souvy after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Souvy
Email: souvyapp@gmail.com
Website: souvy.co